Sen. Chuck Schumer calls for "transparency" on iPhone 4 design flaw

Sen. Chuck Schumer writes an open letter to Apple about the iPhone 4 antenna design flaw.

From Gothamist:

"I ask that Apple provide iPhone 4 customers with a clearly written explanation of the cause of the reception problem and make a public commitment to remedy it free-of-charge. The solutions offered to date by Apple for dealing with the so-called 'death grip' malfunction—such as holding the device differently, or buying a cover for it—seem to be insufficient. These proposed solutions would unfairly place the burden on consumers for resolving a problem they were not aware of when they purchased their phones."

Schumer did acknowledge "Apple's innovative approach to mobile technology and appreciate its service to millions of iPhone users nationwide," but wants Apple to "address this flaw in a transparent manner" as well as "Apple to issue a written explanation of the formula it uses to calculate bar strength, so that consumers can once again trust the product that they have invested in."

Source Gothamist